Updated 23 November 2021

Supplement Contract Manufacturer Transparency Anywhere 

When building a business, owners and directors have to navigate short-term benefits versus long-term investments that establish a strong, loyal, and growing customer base.  

In supplement manufacturing, cutting corners to improve profit margins for a brand may appear tempting in the short run. Especially since the Food and Drug Administration (FDA) leaves compliance with current good manufacturing practices (GMP) to manufacturers and ultimately the brand owner. 

However, Daniel Fabricant (CEO and president of National Products Association (NPA)) warns brand owners, “Just because you can get it for a cheaper price, doesn’t mean you should.” 

A low-priced manufacturer may cut back on regulated laboratory testing, equipment cleaning, employee training, or other measures outlined in the FDA’s GMP. When complaints accumulate, the FDA follows up, inspects, and enforces. As a brand owner, remember it is your supplement merchandise removed from retail stores and online platforms. In addition, consumers remember brand names involved with recalls and are wary of future purchases. 

 

“Whether you choose to manufacture products yourself or outsource manufacturing, the company putting its name or label on it is responsible. That’s true of adverse events; that’s true of GMPs.”  
- Steve Mister, (CEO & President Council for Responsible Nutrition (CRN)) 

 

The Dietary Supplement Market 

Grand View Research predicts the dietary supplement market to reach over $242 billion by 2028. Last year the market was valued at $140.3 billion. That is an expected compound annual growth rate (CAGR) of 8.6%. 

With hectic schedules and increasing urbanization and disposable income, consumers want convenient ways to fill nutrition gaps. The market is ripe for new dietary supplements, especially with the current pandemic heightening the demand. 

Dietary Suppelments

Another growing market linked directly to the supplement market is pet vitamins. Grand View Research valued the pet supplement market at $1.47 billion in 2020 with an expected 5.9% CAGR from 2021-2028. Pets are increasingly being viewed as children by their owners, especially millennials. Many pet owners desire organic and natural pet foods and supplements. 

There are numerous advantages to working with a supplement contract manufacturer; Expertise, quality control, and cost to name a few. The lowest bid for your vitamin contract supplements should not be the central determining factor when building a high-quality supplement to attract a strong consumer following. Besides price, brand owners need to know they can trust a manufacturer to produce their product responsibly and efficiently. 

 

Manufacturing Transparency Verification 

Deciding which supplement manufacturer is best for your brand begins with your first inquiry. How open, honest, and transparent are they from your first phone call? 

The following considerations/questions can help you to determine a contract manufacturer’s transparency and appropriateness for your product before you sign a contract: 

      1. Manufacturing Capabilities and Specialties

The first questions should be about the manufacturer's capabilities for research and development, manufacturing, packaging, and shipping. Do they have a manufacturing specialty? 

If they don’t manufacture the form of supplement you want, can they refer you to a manufacturer who can? An honest manufacturer will not take on a project they do not have the capacity, equipment, or training to handle. 

Do they participate with partners to provide additional services to benefit your brand? 

       2. 3rd Party Certificates 

Third-party companies offer certification programs for GMP compliance. These programs include on-site facility inspections, documentation reviews, and third-party laboratory verification. Has the manufacturer obtained a third-party GMP certification from NSF International, U.S. Pharmacopeia (USP), Underwriters Laboratory (UL), Consumer Lab, or another third-party GMP certification program? 

Obtaining and Maintaining Organic, Kosher, or Halal certifications also require on-site audits and detailed documentation, cleaning, and handling processes. 

Accreditation and certificates mean the company is determined to follow GMP regulations to develop and manufacture high-quality supplements. 

      3.  Supply Chain  

The adage that you are only as good as the sum of your parts holds true in contract manufacturing. If you start with high-quality ingredients, you end up with a high-quality product. 

Supply Chain

Does the manufacturer have trusted and developed supply chain resources? Do they conduct identity, purity, quality, and potency testing of incoming raw materials and final product? 

     4. Documentation 

Ask to inspect batch records and other manufacturing records. Are there inconsistencies? Ask about them. 

     5. Virtual Facility Visit 

Client privacy and confidentiality are of the utmost importance when working with a contract manufacturer. To honor client confidentiality, manufacturers may not offer on-site visits. However, you can ask for a virtual tour.  

A virtual tour lets you see the equipment and manufacturing processes applicable to your product and gives you the opportunity to ask questions.   

    6. Customer Recommendations 

Check the manufacturer’s website for client recommendations. If customer recommendations are listed, a simple google search lets you know if it is an actual company (not a fictional one). A good recommendation is a great indication of the manufacturer’s commitment to quality and integrity. 

If no customer recommendations are listed, ask the manufacturer if they have a client who openly acknowledges they are their manufacturer. A good reference speaks volumes. (Be aware a company will not give out the names of their clients. That would be breaking confidentiality agreements.)   

    7. Ask More Questions 

A manufacturer who is open, honest, and transparent knows your brand’s success builds their business. The quality and long-term success of your supplement should be of the utmost importance to them. 

 

Origin Nutraceutical Supplement Manufacturing 

Located in Spanish Fork, Utah, Origin Nutraceutical knows customer service is the origin of success. We are open, honest, direct, and patient. Do you have a question about supplement manufacturing? Are you wondering if you are working with the right contract manufacturer for your brand?  

Contact us today to see how we can benefit from working together. 

 

The content of Origin Nutraceutical’s website is for information only, not advice or guarantee of outcome. Information is gathered and shared from reputable sources; however, Origin Nutraceutical is not responsible for errors or omissions in reporting or explanation. No individuals, including those taking Origin Nutraceutical products, should use the information, resources or tools contained within to self-diagnosis or self-treat any health-related condition. Origin Nutraceutical gives no assurance or warranty regarding the accuracy, timeliness or applicability of the content. 

By: Jae O. Haroldsen 

Sources: 

Moloughney, Sean. “Avoiding Contract Manufacturing Pitfalls in the Dietary Supplement Market.” Contract Pharma. 2020. https://www.contractpharma.com/issues/2020-03-01/view_features/avoiding-contract-manufacturing-pitfalls-in-the-dietary-supplement-market/ 

“Dietary Supplement Market Worth $272.4 Billion by 2021: CAGR 8.6%” Grand View Research. 2021. https://www.grandviewresearch.com/press-release/global-dietary-supplements-market 

“Pet Supplements Market Size, Share & Trends Analysis Report By Pet Type (Dogs, Cats), By Distribution Channel (Offline, Online), By Region (North America, Europe, Asia Pacific, Central & South America), And Segment Forecasts, 2021 – 2028.” Grand View Research. 2021. https://www.grandviewresearch.com/industry-analysis/pet-supplements-market